Interview Preparations (Wednesday)
I’m sorry for the delay… but I haven’t had enough time to manage the blog these days as we’ve been working a lot of hours.
After we meet on Tuesday and decided on the client, it seems that Sarkis had a talk with the manager later that day and we got the OK for starting to prepare for the redesign.
Yesterday we met at 10 and got filled in on the status with the client by Sarkis. And almost immediately after, we started preparing the interview. Sarkis told us that he was able to schedule an interview for Thursday (the next day) from 11 am, so we really needed to get things going and prepare this first interview. We had a round discussion about general topics that we want to find out, and then, one by one, took every topic and enlarged to the extent that we could formulate questions. We used the materials about interviews that we were handed in from class to guide us through the process of preparing for the meeting that we had th next day. (the developed documents are attached to this post)
Sarkis made it clear that this was by no chance going to be something very formal. He suggested that we go there prepared for a relaxed atmosphere where we could all sit at a table and have a coup of coffee while we discuss (rather than interview) the things we want to know.
We prepared a briefing and a debriefing as well as the questions and topics that we considered that are needed in order to gather the information required for the research phase. We made a few copies of the interview guidelines and the statement of agreement document. Finally we planned the meeting on Thursday and made sure that everyone knows how to get there. The interview was going to be held at the actual restaurant, so we looked for the position of the place on google earth and documented ourselves on how to get there. all that was left was to meet at Cafe LeCoq on the next day…
The interview guidelines are attached below.
